To combine innovation, quality and simplicity to build a fair and accessible lender that leads the UK specialist mortgage market.


To put our customers’ interests at the heart of every decision we make. To be an employer of choice delivering opportunities for all. To be a profitable and sustainable business.


FAIR – we always do the right thing for our customers

POSITIVE – we create energy through encouragement and positive attitude

TRUSTED – we are honest, transparent and act with integrity

PROGRESSIVE – we thrive on personal development, corporate innovation and delivering operational excellence

INVOLVED – we aim to improve the quality of life in the communities where we live and work


Are you an applicant or an existing customer?  Please visit our customer website. 

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The Mortgage Lender Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Firm Reference Number 707058). Registered in England & Wales as company number 9280057. Registered office address: Fifth Floor, 100 Victoria Street, Bristol BS1 6HZ.