The Downloads


On this page you can download some of our key documentation, including product materials, case documentation, and other forms and information.

Product information: 

Product guide – 12th March 2018

Criteria guide – 21st February 2018

Case submission:

Changing your submission route

Contractor submission guide

Checklist Item Guide

Direct Debit Mandate 

Data Capture Form 

Customer Verification Form 

Customer Declaration

Gifted Deposit / Equity Donor Verification Form

Gifted Deposit Letter


Conveyancing Panel

Conveyancing – Portal Keying Guide

Payment of Procuration Fees

Customer information:

Fees / Tariff of charges 

Complaints Leaflet

Fair Processing Notice

Mortgage Terms and Conditions

Are you an applicant or an existing customer?  Please visit our customer website. 

Terms & Conditions  | Cookie & Privacy Policy

The Mortgage Lender Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Firm Reference Number 707058). Registered in England & Wales as company number 9280057. Registered office address: Fifth Floor, 100 Victoria Street, Bristol BS1 6HZ.